Cancellation and Refund Policy

Architects of Skin has a strict no refund policy on purchases if you change your mind whether these programs are paid in full, or in the event that your circumstances change or if you choose to discontinue treatments

Cancellations and Refunds.

  • Treatments/services cannot be transferred to other individuals or clinics
  • For any cancellation notice we require a minimum of 48 hours notice
  • If you “nos show”, reschedule or cancel within 48 hours of your appointment, we reserve the right to charge a cancellation fee of 50% of the treatment cost
  • If this is a prepaid treatment, you will be forfeiting this treatment
  • Refunds will be provided where required under the Australia Consumer Law.
  • Deposits paid for consultation are non-refundable

Pre-Paid Treatments

  • If you pre-pay for treatments you will save an amount according to the pre-payment schedule. there is no refund on pre-pays and they are not transferable to other individual, treatment areas ot clinics.
  • Pre-pays have a 12 month expiry date (less than 10 treatments) or an expiry of 18 month (for more than 10 treatments)
  • We do not refund for change of mind
  • The 48 hour notice period is required for any pre-paid appointment cancellation. If you cancel your pre-paid appointment within 48 hours or do not attend the appointment, your treatment will be forfeited.
  • It is important you provide Architects of Skin with all the information requested in completing your consent forms or advising us of any factors that may affect your treatments.
  • Please note, you also need to have realistic expectations of the reslts of treatments
  • We encourage you to work with our therapist on what you can achieve with your treatment
  • You agree to these terms by purchasing pre-paid treatments